Operations

Redefining Service

TODAY’S RENTERS ARE ENTITLED TO VIBRANT AND INSPIRING PLACES TO LIVE WITH QUALITY SERVICE TO MATCH

Renting shouldn’t be a hassle. Renters should expect a warm, friendly and efficient service from their landlords throughout their tenancies. That’s why we’re setting out to raise the bar and challenge perceptions within the rental market by providing our residents with redefined standards of service.

We focus on four key factors: time, space, freedom and trust.

More time to play

From help with moving in to locating services on the doorstep, we’re there from the start to help create a simple, relaxed style of living that gives our residents more time to spend on the things they love.

More space to live

Clever design, increased usable space and maximised light and views give our residents more space to live; while our shared social areas mean that ‘home’ extends beyond each renter’s front door.

More freedom to choose

Flexibility is an essential freedom when choosing a home, so our apartments are designed to be adaptable so our residents can choose and create their perfect home.

More reasons to trust

Our transparent service means we don’t create unwelcome surprises. We don’t charge fees, our contracts are straightforward and understanding of residents’ needs. First among those is behaving like a landlord that they can trust.

The Residents’ Team

AT THE HEART OF EACH OF OUR DEVELOPMENTS IS OUR RESIDENTS’ TEAM, ON-HAND TO HELP WITH ANY ISSUE – HOWEVER BIG OR SMALL

To provide this level of service, we’re equipping each of our developments with its own dedicated, 24-hour residents’ team.

They’ll be on site around the clock to help our residents with any issues and queries relating to their apartments, the building, or even their local area.

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